Privacy Policy
Your privacy matters to us — whether you browse online, request a security briefing, or instruct us on custody and logistics programmes.
Last updated: February 2026
Table of Contents
1. Introduction
At Titan Fortis Security, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit secure logistics or vault enquiries, contract for transportation or storage, or otherwise interact with our operations teams.
Confidentiality is central to how we work. This policy applies to information collected through our website, consultations, sales, deliveries, and any other interactions with our brand.
2. Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Name, address, phone number, and email address
- Inquiry details and service preferences
- Transaction and purchase history related to our services
- Government-issued identification (when required for high-value transactions)
- Shipping and delivery instructions
Automatically Collected Information
We automatically collect certain information when you use our website:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, navigation patterns)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Responding to inquiries and providing consultations
- Processing transactions and fulfilling orders or design engagements
- Arranging secure delivery and logistics for your acquisitions
- Verifying identity for high-value transactions
- Providing concierge services and appointment scheduling
- Complying with legal and regulatory requirements
- Improving our website and services
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Partners: Trusted partners involved in fulfilling your orders (e.g., restorers, insured couriers, installers)
- Legal Requirements: When required by law, court order, or regulatory authority
- With Your Consent: When you have given us explicit consent to share your information
- Protection of Rights: To protect our rights, property, or safety, or that of our clients
5. Data Security
We implement rigorous technical and organizational measures to protect your personal information, including:
- End-to-end encryption for all digital communications
- Secure data storage with restricted access controls
- Regular security audits and vulnerability assessments
- Confidentiality training for all team members
- NDA-protected client relationships
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will take steps to delete such information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
Titan Fortis Security
168 Yeung Uk Road Tsuen Wan, N.T. Hong Kong